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the media family on device '.bak' is incorrectly formed. sql server cannot process this media family

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Dear All

 

Do any one have such error message?

 

The bak file is created by my colleauge on her desktop. Then I copy and paste it on cloud's sql server.

 

When I create a tenant with this bak file, it show this message.

 

I am using window 2012 R2 and sql server 2008 R2.

 

Regards

Edmund


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